Black Seed (Kalonji) Oil

Shipping Policy

Orders placed by customers are usually processed & shipped within 24 hours. Delivery transit generally takes 5-7 working days depending on the shipping address. The shipment might take a few more days for remote locations. Some of the GI products are made by rural artisans, craftsmen and manufacturers so the process of delivery may take more than the above-mentioned time.

Orders placed during weekends are shipped and dispatched on Mondays.

We cannot take responsibility for the delays caused by the courier partner or company. Although We will be providing you complete tracking details in order to followup on any shipment.

If your shipment has been returned to us due to an incorrect or incomplete address, you must pay all delivery cost to re-deliver your order to the correct address. We do not take any responsibility for the loss of your order if the address provided at checkout is incomplete or incorrect.

Return Policy

We are allowing an easy, hassle-free 7 days return policy, in case of damaged or defective products shipped in your order.

While the product is delivered and shipped, if found inappropriate or damaged or defected, you can contact our customer care number or at support@originiya.com and you will be notified by our team regarding the decision of refund or replacement.

Since we do not have a reverse pickup facility yet, you are requested to ship and send the product back to us at our registered address. Kindly pack the items securely along with the tags to prevent any loss or damage during transit. Once the product is received, our team will process your refund or replacement.

You will need to share the pictures or video of the product highlighting the damaged or defective portal so that the team can review it and decide on a replacement or refund. So according to the process, please drop us an email on support@originiya.com to our support team attaching pictures and video of the product in order to process the same.